What’s Next After Hurricane Florence?

Hays is here to help. When trying to clean up the damage caused by a storm of this magnitude, it can be overwhelming to know where to begin. We have you covered with our dedicated disaster recovery team.

After receiving the official announcement from authorities that it is safe to return and you find you have sustained property damage or business interruption, you should:

  • Call Hays Emergency Claims Center at 844-239-4937 or email hurricaneclaims@hayscompanies.com
  • Record video or photograph of property damage.
  • Track all expenses you incur to mitigate your loss and continue business.
  • Exercise caution when inspecting damage. Do not try to inspect damaged utilities and appliances; contact a professional to do so.
  • Do what you can to prevent further damage to your property, (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.
  • Secure Inventory – prior to a storm’s arrival, you should have compiled an inventory of all of your possessions at your home or business. If you did not create one, start as soon as possible.
  • File a Claim Immediately – it is in your best interest to file a claim as quickly as possible. Insurance adjusters may not be able to access the property right away, but it helps insurers to know where to look for damage and how to contact you in the coming weeks.

For additional information on how to stay safe after a hurricane, please click here.

Additional Helpful Links:

National Ocean Service Hurricane Florence Updates: Aerial photos taken by NOAA following the storm, which can be overlaid to pre-storm satellite imagery.  Depict where flooding has occurred.

North Carolina Department of Transportation: Map with affected roadway closures by region.

South Carolina Department of Transportation: Interactive map with Hurricane Florence conditions.

Duke Energy-North Carolina: Impacts to North Carolina power grid

Duke Energy-South Carolina: Impacts to South Carolina power grid

National Weather Service: https://alerts.weather.gov/

National Hurricane Center: http://www.nhc.noaa.gov/

Public Health Sanitation Division: http://www.wvdhhr.org/phs/disaster/index.asp